Privacy Policy

May 28, 2026

May 28, 2026

Lumitra Systems LLC ("Lumitra Systems," "we," "us," or "our") operates this website to provide information about our services and to allow prospective clients to request a site assessment. This Privacy Policy explains what information we collect, how we use it, and your choices.

We keep this simple because our data practices are simple.

What Information We Collect

Information You Provide via Our Contact Form

When you submit the "Get a Free Site Assessment" form, you provide:

  • Name
  • Company
  • Role
  • Project location (city)
  • Project type
  • Approximate project size or square footage
  • Message / project description
  • How you heard about us

We use this information solely to respond to your inquiry and discuss your project with you. We do not use it for marketing, we do not sell it, and we do not share it with third parties outside of the service providers listed below.

Information Collected Automatically via Google Analytics

We use Google Analytics to understand how visitors use our site — which pages are visited, how long people stay, and where traffic comes from. Google Analytics collects data such as:

  • IP address (anonymized)
  • Browser type and device
  • Pages visited and time spent
  • Referring website or source

This data is aggregated and anonymous. We do not use it to identify individual visitors. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Cloudflare Turnstile

Our site assessment form uses Cloudflare Turnstile for bot verification. Cloudflare may process technical signals from your browser to confirm you are human. This happens automatically when you interact with the form. Cloudflare's privacy practices are governed by Cloudflare's Privacy Policy.

What We Do Not Collect

We do not collect:

  • Payment information
  • Social Security numbers or government-issued IDs
  • Sensitive personal information
  • Any data from minors

We do not run advertising pixels, remarketing scripts, or any third-party tracking beyond Google Analytics.

How We Use Your Information

We use the information you submit through our form to:

  • Respond to your project inquiry
  • Prepare and deliver a site assessment or proposal
  • Communicate with you about your project

We use Google Analytics data to improve our website and understand what content is useful to visitors.

We do not send marketing emails. We do not add you to any mailing lists. We do not contact you for any purpose unrelated to your inquiry.

How We Share Your Information

We do not sell your information. We share it only with:

  • Our internal team handling your project inquiry
  • Website and operational service providers (such as our web host, CRM, and email tools) who process data only on our behalf and under confidentiality obligations
  • Legal authorities if required by law, court order, or to protect the rights or safety of Lumitra Systems or others

Data Retention

We retain form submissions and related communications for as long as they are relevant to a potential or active business relationship. We periodically review and delete information that is no longer needed.

Google Analytics data is retained according to Google's default settings (typically 26 months).

Your Choices

You may:

  • Request access to the information we hold about you
  • Request correction or deletion of your information
  • Opt out of Google Analytics at tools.google.com/dlpage/gaoptout

To make a request, contact us at privacy@lumitrasystems.com or through our contact page.

Security

Our website uses HTTPS. Form submissions are transmitted securely. We take reasonable measures to protect information from unauthorized access, but no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this policy as our practices change. When we do, we will update the "Last Updated" date above. We encourage you to review this page periodically.

Contact

Questions about this policy? Reach out:

Lumitra Systems LLC

San Antonio, Texas

info@lumitrasystems.com

210.289.9063